Knox County Tennessee

Contact Information and Important Phone Numbers

To report a lost or stolen card (24 hours a day)

  • Suntrust Bank
    (800) 836-8562

For questions about the Electronic Commerce Card Program

  • Program Manager
    Janice Gentry
    865-215-4422
    email
  • Program Coordinator
    Melissa Vanover
    865-215-4428
    email

After Hours Emergency

  • Contact 865-640-4663

Important Reminders

  • Payment of TN sales tax is prohibited
  • Keep the card in a secure location
  • Obtain and Keep receipts
Contact
Program Manager
400 Main St., Suite 630, City/County., Bldg.
Phone: 865-215-4422 • Fax: 865-215-2352